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Management System×Contentserv - List of Manufacturers, Suppliers, Companies and Products

Management System Product List

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Digital Asset Management System [Contentserv DAM]

Digital Asset Management System [Contentserv DAM]

Easily aggregate, manage, and share rich media! Achieve enhanced brand power and maximize customer value.

By integrating and managing digital assets related to products, such as videos, images, and manuals, it brings consistent branding. Since it is linked with Contentserv PIM, it supports the reduction of time to market by improving the productivity of managing, creating, and distributing product content. It is also possible to implement the DAM independently without integrating with Contentserv PIM. 【Features】 ■ Adopted by over 300 manufacturing and retail companies worldwide ■ Accessible from anywhere via a web browser ■ Integrates PIM and Adobe Creative Cloud, including InDesign and Illustrator ■ Reduces workload through automatic conversion tailored to distribution channels ■ Visualizes asset usage status linked with a list of usage destinations ■ Promotes online collaboration through workflow features and permission management *For more details, please refer to the related link page or feel free to contact us.

  • Other physicochemical equipment

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Product Information Management System 【Contentserv PIM】

Product Information Management System 【Contentserv PIM】

Establish a 360-degree view of product data, essential for speed and flexibility in omnichannel.

You can execute all tasks related to product content creation through an easy-to-understand user interface. By thoroughly fulfilling the information that customers seek, we create engaging content. ■ Centralization of Product Information We incorporate various forms of data scattered both internally and externally and convert them into a structured common data model. ■ Efficiency in Content Creation With access control and workflows based on permission settings, we can produce engaging content grounded in governance. ■ Improvement of Customer Experience (CX) By integrating with e-commerce and websites, we can appropriately provide the information that customers need. Reasons to Choose Us ■ Adopted by over 300 manufacturing and retail companies worldwide ■ Recognized as a leading PIM provider by Forrester ■ Access to all functionalities from a browser, even while working from home ■ Designing product information from the customer's perspective ■ Designing flexible data models tailored to specific uses, with quick implementation ■ Data input and output settings can be done via drag and drop ■ Intuitive user interface for easy use

  • Other air conditioning equipment

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Presentation of the Survey Report! Current Status of After-Sales Service Business in BtoB Manufacturing Industry

Presentation of the Survey Report! Current Status of After-Sales Service Business in BtoB Manufacturing Industry

Survey on Awareness of After-Sales Service Business in BtoB Manufacturing Industry - Many Companies Recognize "Maximizing LTV" as an Important Management Issue.

In recent years, an increasing number of companies are planning to revamp their field service systems and support portals to address the issues faced by after-sales service. What challenges exist regarding the processes and systems for products and services "after the sale"? This survey gathered genuine voices from executives and managers in the B2B manufacturing sector. [Contents of this document] ■ Reasons why after-sales service is considered important for maximizing LTV ■ Challenges in after-sales service ■ Necessary measures for improving productivity in after-sales service ■ Initiatives needed to enhance customer satisfaction in after-sales service ■ Initiatives that companies want to pursue in after-sales service in the future ■ Desired features in systems that strengthen after-sales service *For more details on the survey report, please refer to the "PDF Download."

  • others

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Dairy processing company EMMI achieves seamless customer service.

Dairy processing company EMMI achieves seamless customer service.

Providing a suitable foundation to enhance customer loyalty through new and improved services.

The dairy processing company EMMI had consistently managed its master data internally, resulting in a robust database. However, its utilization for marketing activities was limited. We will present a case aimed at achieving smooth onboarding of new employees through an intuitive system and efficient workflows, automating many processes that were previously done manually, eliminating media confusion, and improving overall efficiency. 【Contents】 ■ About EMMI ■ Facts & Figures ■ Challenges and Goals - Situation before the implementation of Contentserv - Purpose of implementation ■ Reasons for choosing Contentserv *For more details, please refer to the PDF document or feel free to contact us.

  • Document and Data Management

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HAFELE achieves global brand communication.

HAFELE achieves global brand communication.

Modernizing product data management for subsidiaries in Germany and worldwide by implementing Contentserv!

HAFELE, a manufacturer of furniture hardware and architectural hardware, faced challenges such as the time and cost involved in disseminating information to sales channels like e-commerce sites and partners. Approximately 300 active users from departments including product data management, brand communication, sales publishing, and overseas subsidiaries utilized a user-friendly interface, smooth workflows, and intuitive features. We will introduce a case study on the modernization of product data management. [Contents] ■ Overview of HAFELE's business ■ Background leading to the implementation of Contentserv ■ Requirements for the system and implementation ■ Effects of Contentserv implementation and future prospects *For more details, please refer to the PDF document or feel free to contact us.

  • Document and Data Management

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Establish a strong online presence.

Establish a strong online presence.

Achieved centralized management of product data, improved asset searchability, and shortened time to market with Contentserv.

At Trust, a manufacturer of digital lifestyle products, the challenge was to provide easy and speedy information in conjunction with various systems such as e-commerce sites and field service systems. To improve the quality of product information and expedite market entry, we implemented Contentserv PIM/DAM as a solution to globally manage information and digital assets for over 9,000 of our own products. [Contents] ■ Overview of Trust's business ■ Challenges before implementing Contentserv ■ Requirements for the PIM system and implementation ■ Benefits of implementation *For more details, please download the PDF or feel free to contact us.

  • others

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Improved the efficiency of product data management operations by 70% using Varo's PIM.

Improved the efficiency of product data management operations by 70% using Varo's PIM.

Achieve centralized management of product information and digital assets, improving the accuracy and completeness of product information by 85%.

At Varo, a manufacturer of power tools, the challenge before the implementation was to centrally manage basic information about parts, as well as related information such as photos and technical data, in conjunction with ERP. After the implementation of Contentserv, the improvement in data quality and acceleration of product introduction reduced the time to market, achieving cost savings and a reduction in the effort required by the sales department. It provides visibility into document version management and quick access, and has introduced QR codes on product packaging to offer consumers an engaging digital experience. [Contents] ■ Overview of Varo's business ■ Background leading to the implementation of Contentserv ■ Requirements and implementation of the system ■ Effects of Contentserv implementation and future prospects *For more details, please download the PDF or feel free to contact us.

  • others

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Villeroy & Boch: Digitalization with an Eye on the Future

Villeroy & Boch: Digitalization with an Eye on the Future

Efficiently manage product information for multiple brands using PIM, achieving high-quality data and smoother collaboration.

At Villeroy & Boch, a global manufacturer of ceramics, maintaining and updating a vast amount of product information and digital assets was time-consuming. To expand their reach to consumers across various online and offline channels, they implemented Contentserv PIM/DAM as the foundation of their digital strategy. By utilizing Contentserv, they were able to create a golden record of product data that spans different sales units and regions, ensuring data quality and enabling external collaboration, thus building a global PIM. [Contents] ■ Overview of Villeroy & Boch's business ■ Challenges before implementing Contentserv ■ Requirements for the system and implementation of global PIM using Contentserv PIM/DAM ■ Effects of the implementation *For more details, please download the PDF or feel free to contact us.

  • others

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DNP improves the productivity of sales and marketing through centralized management of product information.

DNP improves the productivity of sales and marketing through centralized management of product information.

A web browser-based dedicated search and viewing interface seamlessly integrates!

DNP, a printing company, faced issues with delays in customer response due to the time-consuming search for product information and identification of responsible personnel, as well as data being scattered across different systems, creating a siloed work environment. With the new "Product Search" system utilizing Contentserv, the management of product information that was scattered within the company has been revamped. This has strengthened operational efficiency and seamless collaboration between teams, achieving digital transformation in sales and marketing. [Contents] ■ Overview of DNP's business ■ Background leading to the implementation of Contentserv ■ Requirements for the system and implementation of PIM ■ Effects of Contentserv implementation and future outlook *For more details, please refer to the PDF document or feel free to contact us.

  • Document and Data Management

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Reform of Ricoh's Global Product Information Management System

Reform of Ricoh's Global Product Information Management System

Adopting Contentserv PIM as a global product information management system! Introducing key considerations in the selection process.

Ricoh Company, Ltd. is currently engaged in the sale of products including office solutions and printing solutions on a global scale. In order to reconstruct the system for sharing product information globally from a legacy system, the company has been advancing the selection, adoption, and construction of a global product information management system. This document introduces why the company adopted Contentserv PIM as its global product information management system, highlights the key points considered during the selection process, and shares insights gained during the construction phase. [Contents] ■ The situation of Ricoh before adopting Contentserv PIM ■ The background of adopting Contentserv PIM and the product selection process based on application architecture ■ Launching Ricoh-PIM using the Contentserv SaaS platform ■ Future development plans for Ricoh-PIM *For more details, please refer to the PDF document or feel free to contact us.

  • Document and Data Management

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Copiax Company streamlines supplier onboarding.

Copiax Company streamlines supplier onboarding.

Provides ideal conditions for all stakeholders to collaborate through a centralized system!

Copiax had several challenges in data management as it managed product information for over 43,000 items primarily through a legacy PIM system, Excel lists, and ERP systems. We present a case study where the comprehensive package of solutions with various features and the support of the implementation partner, Fiwe, were decisive factors. [Contents (partial)] ■ About Copiax ■ Facts & Figures ■ Challenges before implementation ・ Background of implementation ・ Goals *For more details, please refer to the PDF document or feel free to contact us.

  • Document and Data Management

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Lacoste enhances its omnichannel brand experience.

Lacoste enhances its omnichannel brand experience.

Building a global PIM to establish a consistent and unified brand presence across all distribution channels.

The premium fashion brand Lacoste has revamped its legacy product information management system and is now managing product information for over 10,000 sales channels in 120 countries through Contentserv. Through its digital transformation efforts, Lacoste aims to expand its global omnichannel presence and has implemented Contentserv PIM/DAM. [Contents] ■Challenges before implementing Contentserv ■Requirements and implementation for the system ■Key achievements *For more details, please download the PDF or feel free to contact us.

  • others

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OPHARDT Hygiene realizes a forward-looking information source.

OPHARDT Hygiene realizes a forward-looking information source.

As part of the system landscape, we support innovative strengths that look towards the future.

At OPHARDT Hygiene, a German family business, the options for their in-house developed PIM system were limited, and due to a lack of time and resources, they were no longer able to perform adequate upgrades. The reason for choosing Contentserv was that it offered satisfactory functionality and usability, and it was determined that a cloud-based solution would be suitable to reduce the burden on the internal IT department. Additionally, considering future development, high flexibility and a variety of connection options with other systems were particularly valued. [Case Overview] ■Challenges Before Implementation - They were unable to track versions and changes because they were collecting product information from multiple systems. - Overall, organizing product information was still time-consuming and labor-intensive, resulting in increased costs. *For more details, please download the PDF or feel free to contact us.

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Toynamics enables the deployment of high-quality product data.

Toynamics enables the deployment of high-quality product data.

It is a modular, flexible, agile, and simply solution-oriented product. This was the deciding factor for adopting Contentserv.

At Toynamics, which handles all distribution processes for the Hape Group in Germany and Switzerland, the product information sent by suppliers comes in various channels and formats, making it impossible to store according to standard criteria. The high flexibility and modular approach of the Contentserv solution were decisive factors for its adoption. As a result, Toynamics was able to adapt the scope of the PIM system as needed. 【Case Overview】 ■Challenges - There was no centralized system for storing assets and information for immediate use, and instead, Excel databases were still the mainstream. - As the sales network expanded in Europe, the effort required to manually maintain product information became disproportionately large, leading to high costs. *For more details, please download the PDF or feel free to contact us.

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